Leadership

It was a surprisingly emotional day. I was gathered with 25 colleagues in a room at the Canadian Museum of History with a spectacular view of the Ottawa River and Parliament – quintessential icons of colonialism. We were there to explore where our world views come from, how they influence our

Last week, I gave a talk to a group of 50 senior government execs about using stories to create a digital culture. Organizations of all sizes struggle with technology adoption, often suffering significant losses when they fail. During the conversation, the moderator of the session told a short story about

As part of my graduate research on how to design for engagement, I was lucky enough to spend two days with a team at the BMO Institute for Learning in Toronto - a pretty swank standalone facility dedicated to supporting change. In addition to testing out the new framework I&

"For crying out loud, why aren't they looking this way?" Ian waved the bright orange pool noodle over his head in frustration. "I don't know", I sighed. "Blow your whistle again." Four of us were on a canoe trip up

When I went back to grad school, I studied the art and science of engagement, mostly in the context of changing what people think and do. At the same time, I decided to get a certificate in adult education. One of the education courses I took introduced me to Appreciative