Leadership

Over the next few months, I expect that we’ll see countless analyses and reports about why the occupation of Ottawa in January/February 2022 became such a disaster for the city. But there’s one failure that became apparent to me right away – a failure to communicate by those

Things are changing so fast that leaders and managers need to adapt their operations almost daily. At the same time, they have to find ways to keep their people engaged amid ongoing churn. One of the most powerful tools I use to help clients lead through change like this is